Worth Firearms Shipping Policies
At Worth Firearms, we want you to shop with confidence and not be dissuaded by high shipping costs. That’s why, for nearly all our orders over $100 we offer free shipping. Some weight and volume exclusions do apply. Additional shipping may be assessed for Alaska, Hawaii, U.S. Territories, and International Shipping.
Optional expedited shipping is available via UPS or Fedex, but keep in mind we operate Monday – Friday. Orders placed after 1300 CST on Friday will ship the following Monday, regardless.
Orders received before 1300 CST will typically ship next day, Mon-Fri.
Worth Firearms reserves the right to cancel and refund any order that appears fraudulent. We work with industry partners to identify bad actors, patterns of behavior, and other suspicious activity in order to combat identity theft and fraudulent purchases. Please, secure your data on your devices and do your best to protect against identity fraud.
*Note: Same Day is not available in most cases. E-mail us if you have a specific request at email@example.com.
SHIPPING INSURANCE AND SIGNATURE CONFIRMATION
We do not offer confirmation of delivery on our shipments.
RETURNS / CANCELLING YOUR ORDER
Worth Firearms stands by the products we sell — if your item has a defect in material or workmanship: we offer full refunds or equal value exchanges. We correct our shipping mistakes at no cost to you. Otherwise, be advised that returns/exchanges may be subject to restocking fees that at minimum cover shipping and credit card processing fees and up to 30% of the cost of the item (if sealed). Select items, such as gas masks, used helmets, and custom made products may not be returned. Contact us for sizing questions before purchasing if unsure.
Items with restrictions to states or municipalities (ex. Magazines) will not ship. You will be refunded minus the credit cards fees. Know your local laws before ordering. If you live in a state that allows for magazine rebuild kits, you must contact us prior to placing an order.
Please read item descriptions: Pre-Order items will be noted in the Product Name and Description, along with their estimated lead times. Pre-ordered items may be subject to a non-refundable deposit up to 50% of the cost of the item.
MISSING, STOLEN PACKAGES
Worth Firearms is responsible for items up to the point of shipping, and once the order has shipped, it is the responsibility of the carrier to deliver in a timely manner to the address you’ve provided.
Worth Firearms is NOT responsible for any of the following situations:
- Wrong address delivery due to incorrect input by the customer during the order process
- Missing or stolen packages that track as being delivered
- Damage to products during shipping or delivery*
We recognize that package theft appears to be on the rise, it is advisable to try to time your delivery to days when someone may be at home to receive the parcel. If your package is missing, and the carrier is showing as having delivered the parcel, contact the carrier first and the Delivery Person may be able to recall details about the delivery. Be advised, the carriers require a police report if you intend to file a claim and are suspecting package theft. Please do so, as that may assist with reimbursement.
*Note: We do our best to pack your items securely. If you feel our packing was inadequate and resulted in damage to your items, please photo document the packaging and the product and email us at firstname.lastname@example.org so that we can assess the claim for reimbursement or replacement as soon as possible.
Items will be headed and clearly marked with PRE-ORDER and a shipping estimate. If any other in-stock items are added with PRE-ORDER items, the full order will ship complete when the PRE-ORDER Item is available to ship. If you need split shipments, you must contact us to make arrangements and pay the full cost of shipping each parcel. Pre-Order items can be refunded if requested, minus the credit card fees up to 50% of the cost of the item (this is only in cases of items that are made to order). Email us at email@example.com if you have any questions before placing your pre-order.
If your order contains FFL items, it will need to ship to a licensed FFL (federal firearms licensee). A valid and current FFL is required for any shipments. You should check out with YOUR billing address and enter your FFL’s information as the shipping address
If the FFL is not valid or up-to-date, we will contact you to choose another FFL.
If we have trouble contacting your FFL, we will send you an e-mail about contacting your FFL.
If your order contains both FFL and non-FFL items, they will ship together to your FFL. Please contact us iff you’d like to make new arrangements to receive your non-FFL items in a separate shipment. Packaging, insurance, and shipping rates for a separate shipment will apply.
We do not ship internationally.